What purposes does audience engagement serve?

A roar of the crowd and enthusiastic engagement to a live presentation is known as audience engagement. Audience engagement occurs when the presenter successfully maintains the audience’s interest, focus, and participation throughout the exhibition.

What is a strategy for customer engagement?

A strategy for increasing customer satisfaction via more valuable contacts with them is known as a customer engagement strategy. Any method is acceptable, including in-person, online, and over the phone. Effective techniques transform reactive consumer involvement into proactive engagement.

How are social media platforms utilized to engage customers?

80% of customers want businesses to engage them on social media. Additionally, more than half of consumers claim that connecting with a brand or business on social media is more engaging than going to a physical store. Social media will soon be the primary avenue used by companies to communicate with their consumers.